Help

How can I contact you?
Click on the Contact Us button in the main menu
How do I place an order?
Please register online and place your order, selecting to pay via credit card or EFT, alternatively you may contact us directly at info@treehouseonline.co.za or telephonically on 021 8526210 and we will process the order for you.
How do I get a delivery quote?
Once you have processed your order we will get a delivery quote and confirm acceptance thereof with you before processing the payment on our side.
What happens if i receive damaged goods?
Please advise us of any damages immediately. We will replace any defective goods or goods damaged in transit if using our transport company. Please make a note of any defects immediately on courier delivery slips.
How long does it take to receive my order?
We keep stock of most items and are therefore able to shorten lead times. If there is no stock available delivery will be approximately 3-4 weeks. Please contact us for confirmation.
Do you have other colour options?
Yes all our furniture comes in white, oatmeal, mahogany, red, cobalt, pink, light grey and light khaki and stone. We can also colour match for a nominal fee.
Do you make bespoke furniture?
Yes we will quote for any items you may not see on our website and we will design and quote on made to order items. We will require dimensions in order to quote. Customisation to any of our current designs will incur a 10% surcharge.

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